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Energy retailer details

Meridian - Residential Profile

Customers:
300,000
Ownership:
State Owned Enterprise
Since:
1998
Generation Capacity:
2617 MW

Overview

Click here to compare Meridian Energy’s power prices with other New Zealand electricity companies.

Meridian Energy was created as a result of the reforms of the New Zealand electricity market and the split of the Electricity Corporation of New Zealand (ECNZ) and has been operation since April 1999.

Meridian Energy is a State Owned Enterprise and generate from renewable resources like wind and water. They can supply electricity nation-wide.

Meridian Energy’s vision is to be the global reference company in renewable energy.

Their strategy is communicated and delivered through four core strategic themes:

  • Sustainably improve our earnings: Improving and sustaining the profitability of the business by optimising and coordinating their generation, wholesale and retail operations.
  • Deliver more renewable generation growth: Having the best renewable generation portfolio in Australasia by securing renewable energy development options and building generation assets that create long-term value across the Meridian group
  • Invest wisely in innovation: Being a leader in the commercialisation of new renewable energy technologies and solutions to create and capture future value.
  • Lift their customer game: Delivering a profitable, differentiated offering to customers that transforms the way they think about, buy and consume electricity.

 

Incentives

The Really Simple Pack:

Handy for people who like to keep things simple. Remove the hassle of paper bills and pay by direct debit.

BONUS: Get a 12% prompt payment discount each month and fix your rates until 31 March 2014. Simply receive your bills by email and pay by direct debit variable. Exit Fee of $100 may apply. Meridian do not charge bonds.

Choices Pack:

Have the option to choose most things about your electricity. Anything from how you pay, to how you receive your bill.

FAQs

Can I pay by credit card over the phone ?
Yes you can make one off credit card payments; however these will incur a 3% administration fee. If you opt to set up a recurring credit card payment, where each month the total amount of your bill, less the prompt payment discount is debited from your credit card, no fees will be applied. Meridian Energy except payment from Visa, MasterCard and American Express.
Can Meridian email my bills to me ?
Yes, Meridian Energy is an eco friendly company who encourages its customers to reduce their paper usage and opt to receive E-Bills instead. Help save the planet and save yourself $1.00 each month.
Will Meridian read my meter every month ?
Meridian aim to read your meter at least every other month. On the months in between readings an estimated account will be produced based on that meter’s consumption history. You can also enter your own reading to replace the estimate either online or over the phone.
What if my bill has been overestimated ? Will I have to pay it ?
Providing that your meter has been read in the last 90 days by the meter reader, you will be able to provide a reading yourself. This will result in a credit note being applied to your account to reimburse any over estimations.

Coverage

Meridian Coverage Map

Example Bill

Terms and Conditions

Meridian is changing its Terms and Conditions effective 1 April 2012.

Meridian Energy's standard residential Terms and Conditions can be found here - Click here

For those of you who offer Fixed Rates (Until 31 March 2014, Really Simple Pack), these are also changing as of 1 April 2012. Meridian is introducing a contract break fee of $100 for customers who switch away while with us. This fee would not apply if a customer moved house or cancelled altogether. Please review Meridian's new Residential Fixed Rate T&C’s by clicking here

Comments & Ratings

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