Energy retailer details

Overview

Compare Nova Energy’s gas and power prices with other New Zealand electricity companies.

Nova Energy is 100% New Zealand owned and operated. They are part of the Todd Group, who has been one of New Zealand’s leading energy producer's for over 70 years.

Nova Energy is an integrated energy provider and is a retailer and producer of electricity, natural gas, LPG and solar water heating.

With a diverse portfolio that includes both thermal and renewable electricity generation, Nova Energy holds interests in nine power stations.

From an innovative start, Nova Energy has continued to think differently and to challenge industry norms, and is one of New Zealand’s fastest growing energy companies – servicing around 100,000 business and residential customers.

Customer Benefits

• Multi-energy supply solutions including; electricity, natural gas, LPG and solar water heating.
• 15% prompt payment discount when you pay your electricity and/or natural gas bill in full and by the due date
• Monthly meter reading.
• The option to receive monthly invoices via email.
• A range of convenient payment options
• LPG customers can order bottle refills online

Incentives

Sorry, Nova Energy is not currently offering any Switchme exclusive deals. Check back again soon.

FAQs

How can I contact Nova Energy?

You can discuss your account on their toll free customer care line 7.30am to 7pm – Monday to Friday or alternatively, communication can be made via email. Nova Energy also has a 24 hour emergency line available.

Will my meter get read every month?

Nova Energy provides monthly meter readings unless this is not possible for reasons beyond their control.

Will I get a prompt payment discount if I pay my bill on time each month?

Nova Energy offers a 15% prompt payment discount for customers who pay their energy accounts in full and by the due date

What payment options are available with Nova Energy?

Nova Energy provides a range of payment options; Direct Debit, internet or phone banking, automatic payments from your bank account or payment by cheque

Do Nova Energy charge a bond?

Nova Energy uses a third party credit agency in order to perform a credit check. If they have any concerns about your ability to pay, they may ask you to:

• Provide an acceptable credit reference from a previous energy supplier;
• Pay a bond as security for payment of your account, either before or after connection. They may use your bond at any time to offset any debts you owe them. Any unused portion of your deposit will be refunded to you when your account is closed (unless they decide to refund it to you earlier or if you are transferring to another premises in which case they will apply your bond to that new account.

Coverage

Example Bill

Coming soon ... !

Terms and Conditions

To see Nova Energy's Terms & Conditions for supply, click here

Comments & Ratings

Coming soon ... !