Just Energy is New Zealand’s largest independent electricity retailer. We work hard to negotiate the best price from the generators and pass this on to our valued customers. We have also decided to forego the industry standard “prompt payment discount” or “PPD” and simply offer you a fully discounted price. Energy prices have risen dramatically in the last 10 years. On average prices have risen 5% per year across the country since 2000.
With Just Energy’s Freedom Plan, we will guarantee that your energy rate will not increase for a minimum of 3 years. This is applicable to the Just Energy rate, and excludes Lines Company charges and the Electricity Authority Levy.
New Zealand’s Largest Independent Electricity Retailer
As an independent retailer we work hard to negotiate the best price from the generators and pass this on to our valued customers.
Fully Discounted Price
We forego the industry standard of ‘prompt payment discount’ or ‘PPD’ and simply offer you a fully discounted price.
Commitment to No Price Rises
Electricity prices have risen significantly in the last 10 years. We will protect your electricity rate for a minimum of 3 years.*
We provide transparent billing by separating our rates and the lines charges on your power bill so you know what you are paying for.
No Mark-Up on Lines Charges
We guarantee we will flow through the lines charges for the entire time you are a customer with us, proving we charge no mark-up and hidden fees.
Freedom to Choose
We are making a commitment to hold your energy rate for a minimum of 3 years and you have the freedom to terminate the contract with no charge, provided you give us 30 days’ notice.
Easy to Switch
Our friendly team will take care of the switching process making sure there is no hassle for you. We do not need to turn off your electricity as part of the switching process.
Friendly Customer Service
Our customer service team strive to provide excellent service by answering calls within 20 seconds and aiming for first call resolution.
NZ based Call Centre
You can call us here in New Zealand. We also do our best to accommodate for customers who speak different languages.
To Support a NZ Owned Company
We are a successful New Zealand company, listed on the NZAX and proud winners of the 2012 Deloitte Fast 50 for being New Zealand’s fastest growing company.
Community Support Programme
Our Community Support Programme – The Power of Three has enabled us to actively work with communities and charities across New Zealand.
We are committed to environmentally responsible practices where possible. We seek to buy renewable energy and promote electronic billing services to our customers.
Flexible Payment Options
We have a range of payment options to meet your needs, including:
Credit Card (Visa/Mastercard) ***
At any Westpac/Kiwibank branch
* Just Energy will protect your energy rate for a minimum of 3 years. This excludes Lines Company Charges and the Electricity Authority Levy.
** Provided we have access to your meter, otherwise we will estimate your account.
*** Surcharge applies if you pay by credit card
Big Savings rather than Big Ad Budgets
We prefer to acquire and retain our customers through low prices and excellent customer service.
Lines Company Dividend
As a customer of Just Energy you will still receive your Lines Company Dividend if you live in an area where it is provided.
Monthly Meter Reads
We will read your meter on a monthly basis to ensure each bill is up-to-date and accurate.
We run regular promotions and competitions giving our customers a chance to save money and win prizes.
The key information required to give an accurate comparison are as follows:
To see Just Energy's Terms & Conditions for supply, click here.
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